Refund and Return Policy
OVERVIEW
We are boring and we care about your experience.
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after delivery
1. REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. There is often some processing time before a refund is posted.
If you have not received your refund after 14 business days, please contact us at service@boringcollection.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
2. EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@boringcollection.com and we will provide you with further exchange and return information.
3. SHIPPING RETURNS
To return your product, you should mail your product to the shipping address provided in the refund confirmation that you will receive to your email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
NEED HELP?
Contact us at service@boringcollection.com for questions related to refunds and returns.